Returns & Exchanges
At Maria.B. Designs (AE), we strive for perfection in every stitch, but if you are not completely satisfied with your purchase, we offer a flexible 14-day return and exchange policy for all eligible items. Please ensure that all products remain in their original condition with tags intact to qualify for a full refund or replacement.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the 'My Orders' section to select the items you wish to return and submit a formal request.
- 2.Pack the Items
Securely place the items in their original packaging, ensuring all designer tags and invoice copies are included to avoid processing delays.
- 3.Schedule a Pickup
Once your request is approved, our courier partner will contact you within 48 hours to collect the package from your registered address.
- 4.Quality Check & Refund
After our team inspects the returned goods, your refund will be processed to the original payment method or issued as store credit within 7 to 10 business days.
